TRUST & INFORMATION · UPDATED 29 AUGUST 2026
Contact hoteltrincomalee.com
Email help@srilankax.com for storefront questions, corrections or help identifying the right SriLankaX support path.
Email help@srilankax.comFor travellers
Include the page URL and a concise description of the issue. If the question concerns a specific reservation, use the reservation or guest-account context supplied by SriLankaX and avoid sending payment-card details by email.
For listing corrections
If a hotel fact appears wrong, identify the listing and the exact field. Because live hotel facts are platform data, corrections should be resolved at the source rather than patched with conflicting local copy.
For technical storefront issues
Report the affected URL, browser/device context and what happened. Do not include API keys, guest tokens or other credentials in support messages.
Need a correction or clarification?
Use the corrections route for data issues or contact the storefront operator for help.